Your Top Questions Answered: Professional Video Wall Solutions

    Customers often ask about video wall bezel size, 24/7 operation, lifespan, image quality, installation and warranty. Here we answer the most common questions, highlighting reliable performance and service.

    **1. What bezel options are available? 

    Which is best?** We offer **0.88mm, 1.7mm and 3.5mm** bezels. The **0.88mm ultranarrow bezel** delivers nearly seamless visuals, ideal for control rooms and exhibition halls. All panels are industrialgrade A+ with consistent color and unified viewing.

    **2. Can the video wall run 24/7 continuously?** 

    Yes. Designed for industrial environments, it supports **7×24 hours** operation with smart cooling, high temperature resistance and antiaging, perfect for monitoring and dispatch centers.

    **3. What is the typical lifespan?** 

    Over **60,000 hours** under normal use, equivalent to **7–10 years** of stable operation. Backlight decay is slow, maintaining brightness and color accuracy over time.

    **4. Does the screen reflect light and affect visibility?** 

    No. Equipped with **AG antiglare tempered glass**, it reduces reflections and glare under strong light. **178° wide viewing angle** ensures clear, consistent images from any position.

    **5. Will there be color difference between screens?** 

    Each panel is calibrated at the factory with **△E < 3** color accuracy. Brightness and color temperature are uniform, minimizing color shift and uneven brightness over longterm use.

    **6. What devices can it connect to?** 

    It supports HDMI, DP, AV, VGA and network ports, compatible with computers, cameras, NVRs, settop boxes and USB drives for flexible signal access.

    **7. What installation options are available? Is rear access required?** 

    It supports wallmount, cabinet, floorstand and **hydraulic front maintenance**. The frontaccess design saves space and enables singleperson removal and repair without rear clearance.

    **8. Can I customize size, shape or outdoor brightness?** 

    Full customization is available: irregular splicing, curved video walls, highbright outdoor screens and explosionproof models. Sizes range **5–110 inches**, with free layout design.

    **9. What is the warranty and aftersales service?** 

    **3year full warranty + lifetime maintenance**. Nationwide service centers provide remote troubleshooting and onsite support for minimal downtime.

    **10. Is installation, calibration and training included?** 

    Yes, all free: site survey, design, installation, calibration and staff training for a onestop delivery experience. With over a decade in commercial display, we offer inhouse manufacturing, strict quality control and direct pricing. From consultation and design to installation and support, we deliver stable, durable, costeffective video wall solutions for government, security, transportation, energy, education and corporate spaces—alongside trusted products like **Qtenboard** smart displays.